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 ITIL® Foundation is the most widely accepted and recognized entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can effectively deliver IT services. ITIL training will clearly explain you the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the ability and the quality of IT service management to reduce costs and increase productivity.     


This training primarily gives a wider understanding of the key elements, concepts, and terminologies associated with ITIL service lifecycle management, including ITIL lifecycle phase interactions and outcomes. The ITIL Foundation exam is the entry-level certification and offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the bridge between lifecycle stages, the processes used and their role in service management practices. ITIL® Foundation is the best Process framework which enables you to realign yourself towards the needs of the business by actively managing all aspects of the production environment. These courses are designed in such a way that it helps company/individual to identify their area of improvement, reduce the price, and increase productivity.

        Aabiance is the leading training organization having trained almost 7500+ professional across India, Primarily focussing in Chennai, Mumbai, Pune, Kolkatta, Delhi, Bangalore, and Hyderabad.

 ITIL covers five core areas:


  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement



ITIL workshop is primarily intended to help enhance the skill set of IT architects, IT planners, IT consultants, IT audit or security managers, and anyone interested in enhancing the quality of IT service management. ITIL certification is a key requirement for professionals who need to learn the fundamentals of ITIL frameworks and how they may be used to enhance the quality of IT service management. This certification is best suited for:

  • IT Managers and Support Teams
  • IT Architects, Planners, and Consultants
  • System Administrators/Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Application Management Team/Development Team
  • Process Owners/Practitioners


Why Aabiance?


  • Accredited training organization (ATO) and an Accredited exam center (AEC)  licensed by PEOPLECERT and EXIN UK on behalf of AXELOS Limited. 
  • 2 - Day interactive instructor-led ITIL Foundation classroom training
  • Highly qualified, certified, and accredited trainers (Real-time consultant)
  • AXELOS official ITIL Foundation certificate
  • Get ITIL Foundation Study Guide created by subject matter experts
  • 100% pass rate.


Examination Format:


  • Multiple choice examination questions
  • 40 questions
  • 26 marks required to pass (out of 40 available) – 65%
  • 60 minutes’ duration
  • Closed book.